rpt997 Privacy Policy
This policy clearly explains how we collect, use, and protect your personal data.
Policy Summary
rpt997 handles the personal data of Myanmar players with respect and responsibility. This Privacy Policy ("Policy") explains what data we collect when you use the rpt997 platform, how we use it, and how we protect it.
By continuing to use this website or its services, you are considered to have agreed to the terms of this policy. If you do not agree, please do not use the platform. This policy may be updated from time to time, so we encourage you to check this page regularly.
1 Data We Collect
1.1 Data You Provide Directly
When you open an rpt997 account, the data you provide directly includes—
- Name (Myanmar or English)
- Date of birth (to verify you are 21+)
- Email address
- Phone number
- KBZPay, Wave Money, or AYA Pay account details for deposits and withdrawals
- Responsible gambling preference data provided voluntarily
1.2 Technical Data Collected Automatically
To improve our services and maintain security, the following technical data is recorded automatically when you access the platform—
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session tokens
- Pages visited, clicks, and time spent on the site
- Referral URL (the path through which you arrived at this website)
1.3 Financial Records
Records of deposits, withdrawals, bonus claims, and gameplay activity are stored and linked to the player's account. These records are used to resolve disputes and maintain financial accountability.
2 How We Use Your Information
2.1 Main Purposes
We use the information we collect for the following purposes—
- Creating and maintaining player accounts
- Processing deposit and withdrawal services
- Calculating bonuses and promotions
- Providing 24/7 customer support
- Preventing fraudulent activity and keeping accounts secure
- Improving service quality
- Complying with applicable privacy laws and regulations
2.2 Communications
Important notifications related to player activity (account security, financial notifications) will be sent via email or through the platform. Players cannot opt out of these communications — they are directly tied to account services.
Promotional emails about bonuses and promotions can be stopped by the player at any time. Simply contact support to do so.
4 Third-Party Sharing Policy
4.1 No-Sale Policy
rpt997 does not sell, rent, or share players' personal data with third parties for compensation. Only the sharing described within this policy is permitted.
4.2 Service Providers
Companies that assist in delivering our services (payment processing, technical infrastructure) may receive data on a strictly limited basis for specific purposes only. Those companies must follow rpt997's privacy guidelines and are not permitted to use the data for any purpose beyond what was agreed.
4.3 Legal Disclosure
Legal disclosure will only be made when required by applicable law, court order, or government request. Where possible, we will make every effort to notify the player in advance.
5 Data Security Measures
5.1 Technical Safeguards
Security measures used on the rpt997 platform include the following—
- SSL (Secure Socket Layer) encryption to keep data transmissions secure
- Financial data stored in an encrypted database
- Account access is monitored and suspicious activity is blocked immediately
- Staff can only access personal data on a need-to-know basis
5.2 Player Responsibilities
rpt997 takes care of protection on the platform side. However, players are also responsible for keeping their own accounts secure—
- Choose a strong password and never share it with anyone
- Log out after accessing your account on a shared device (such as a public computer)
- Report any suspicious account activity to support immediately
6 Data Retention Period
Personal data will be kept for as long as the player's account remains open. After an account is closed—
- Financial records — retained for as long as required by law
- Personal profile data — deleted once the legal protection period following account closure has ended
- Log and analytics data — converted to aggregated form with all links to individual players removed
If there is a fraud complaint or legal claim, the data may be retained until that matter is resolved.
7 Player Rights
7.1 Rights Regarding Your Data
rpt997 players have the following rights—
- Right to Access: You can request to see what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate information.
- Right to Erasure: You can request deletion of data we no longer need to keep by law (financial records are excluded).
- Right to Restriction: You can request that we limit use of your data while a request is being resolved.
- Right to Complain: You can contact support to raise concerns about how your data is handled.
7.2 How to Exercise Your Rights
To exercise any of these rights, email us at [email protected] or reach us via 24/7 Live Chat. We will do our best to handle your request as quickly as possible, though some cases may take longer due to data verification or legal requirements.
8 Protection for Under 21
rpt997 services are for players aged 21 and above only. If we become aware that a person under 21 has opened an account, that account will be closed immediately and their personal data deleted, except for financial records.
If you know that someone under 21 is using our services, please notify us immediately at [email protected].
9 Policy Changes
rpt997 may review and update this policy from time to time. When significant changes are made—
- The "Last Updated" date on this page will be updated.
- Players will be notified by email or through the platform's notification system.
- Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
If you do not agree, you may contact [email protected] and request that your account be closed.
10 Contact Details
If you have any questions about this policy or wish to make a data-related request, please contact rpt997's privacy support team—
- Email: [email protected]
- Live Chat: 24/7 — Live Chat with instant responses in Burmese
We take player privacy seriously and will do our best to respond to every inquiry openly and transparently.